I called my satellite radio company yesterday to cancel my subscription. When the guy asked why I was cancelling, I explained in brief why. He told me to hold. When he came back, he told me that he'd been authorized to give me complimentary service until November. Free satellite radio until November! I told him how I appreciated it, but he then told me that if I still hadn't found full time work by November, they would put me on a reduced payment plan until things turned around.
I figured at this point, I'd better also cancel my DVR service - $13.00 a month extra I'd have available. Called the DVR people. Again, they asked why I was cancelling, and again I told them why. She understood, and put me on hold. A few minutes later she comes back, and somehow I scored free DVR service until December.
I'm seriously not playing on the sympathy of these people, but it sure is nice to know that even when things aren't going well, some people really do care. I know that these things are luxuries, and I really did have every intention of cancelling. But now, I feel like since they understand what's going on, I'm going to do my best to hold on to the services.
Hopefully have a job interview today. Maybe something good will come of it.
hurray for nice people and for companies that ensure customer loyalty!
good luck with the job interview!
Something tells me my cable company wouldn't have been as nice.
Good luck with the job interview.